Versand
Free standard shipping, worldwide
Standard shipping is free on every PetalArt order, whether you buy one flower press set or a bundle. There is no minimum spend. Optional extras such as Priority Shipping and Shipping Protection are priced separately and shown before you pay.
Processing time
We need 2 to 5 business days to prepare and pack your order before it leaves us. Business days are Monday to Friday. Your delivery estimate starts on the day your package ships, not the day you order.
Delivery time
Once shipped, standard delivery usually takes 7 to 14 business days. Counting processing, most U.S. orders arrive about 9 to 19 business days after they are placed. International orders can take longer because of customs and the local carrier. These are estimates, not guaranteed dates.
Priority Shipping ($4.99)
Priority Shipping puts your order at the front of our packing queue so it leaves us sooner. It does not change the carrier's delivery speed after dispatch and it is not an expedited or guaranteed-date service.
Tracking
Every order ships with a tracking number, emailed to you when your package leaves. If tracking has not updated and your order is past its estimated delivery window, email us with your order number and we will look into it with the carrier.
Packages lost in transit
Shipping Protection ($5.99) covers packages lost on the way to you. If you added it and your package appears to be lost, email us with your order number and tracking number and we will investigate and send a replacement.
Packages marked as delivered
If tracking says delivered but you cannot find the package, check around the delivery spot, with neighbors, and with your mailroom or front desk, and ask the carrier for delivery details. We are not able to replace packages that go missing after the carrier has delivered them, and Shipping Protection does not cover theft after delivery.
Changes and cancellations
Please double-check your items, colors, quantities and shipping address before you pay. Orders go straight into processing, so we cannot cancel or change an order once it has been placed. For problems after delivery, see our Return and Refund Policy.
Shipping help
Email PetalArt2026@outlook.com with your order number, your tracking number if you have it, and a short description of the problem.